About Us
OUR MISSION
Our mission here at Aura Beauty Parlor is to provide the ultimate spa experience. Offering high-end all natural therapeutic services for our clients ranging from therapeutic massage, body treatments and aesthetic services such as facials, waxing, lash services, and more; while maintaining a relaxing, caring, upscale, and professional environment to enlighten our guests well-being though mind, body, and soul.
"This must be the place"
OUR VISION
To continuously service the Albuquerque community, providing enlightenment for the mind, body, and soul.
Hello
STAR VELASQUEZ
Owner/Operator
I believe in whole body wellness, practicing yoga, eating healthy and focusing on positive energy in my daily walk.
My true passion is in providing full body wellness which allows me to apply my background in customer service that focus on results-driven treatments for each client. My journey started in skincare. Like so many I suffered/suffer from many skin conditions such as acne, acne scarring and oily skin.
I know how much of a damper it can put on one’s self-esteem.
My story brought me to commit and dedicate my time to treating skin conditions.
I received formal training at The Aveda Institute of New Mexico gaining my esthetics license and attended the National Laser Institute of Arizona obtaining my cosmetic laser certification along with certification in micro-needling.
After understanding the body and how everything works in synergy, I decided to take my path a little further and become a massage therapist so I can treat the full body and mind. My training evolved at Universal Massage Therapeutics where I gained my massage training and licensing.
Combining my extensive background in customer service I strive to give my clients results-driven focus and strive to give each client the best suited treatments for their needs, educating them on products and proper home care.
My thorough consultation and product knowledge will set you up for success in your personal goals. I’m excited to take this journey with you!
Let’s make that Aura Shine!
Our Policies
Policy Notification
We appreciate that you’ve chosen us for your massage and bodywork needs. To provide the best service possible to our clients we have implemented the following policies.
Cancellation Policy
We respectfully ask that you provide us with a 24 hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hour notice we are often unable to fill that appointment time. This is an inconvenience to your therapist and also means our other clients miss the chance to receive services they need. For this reason, you will be charged 100% of the service fee for the missed session. We also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur.
We understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.
Late Arrival Policy
We request that you arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions your therapist may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return we will do our best to be on time, and if we are unable to do so we will add time to your session to make up for our late arrival or adjust the service charge accordingly.
Inappropriate Behavior Policy
Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and a refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior exhibited we may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity and you will be treated the same in return.